If your drivers are using RoutingBox Mobile to collect signatures but save the client and driver signatures in the wrong fields, RoutingBox gives you the option to swap the signatures on a trip.
Navigate to the Operations tab, then select the Dispatch icon.
Navigate to the Scheduling tab, then select the Viewer icon.
- Select the View tab.
- Add the Signed (C) and Signed (D) columns to your view.
- Select the Date Range you would like to view.
- Refresh the screen.
- Both Signed (C) and Signed (D) columns need to be checked in order to swap signatures. Double-click on either check box to open the Signature window.
- Click the paper clip icon.
- Select Swap Client and Driver Signatures.
- The Swap Successful window will let you know that the signatures have been swapped. Click OK.
DispatchFormHelp, Driver, TripViewerFormHelp