RoutingBox Friday Issue 184: Real-Time Traffic Suggestions (3/17/18 to 3/23/18)

What's New?

This week we've made the assignment suggestions in Dispatching even more helpful! Assignment suggestions can now take Google's real-time traffic into consideration when generating the Travel Time and ETA which will help RoutingBox more accurately suggest the best driver for the trip! This is especially helpful if you provide service in large metropolitan areas.

Assignment suggestions can be accessed by right-clicking on any blank assignment drop-down in the Dispatching screen. RoutingBox will then suggest the best match for this trip based on time and location.

Without real-time traffic enabled:

With real-time traffic enabled:

To have assignment suggestions take real-time traffic into consideration set the Mapping_Use_Traffic setting to 1, under the Mapping category of the System Settings or contact support to have the setting updated for you.

Improvements?

• When using the Run Builder in Stop View (the mode that allows you to order the pickup and dropoff arrival time) removing either address on a leg will remove both stops from the run to ensure accurate run building.
• Additional improvements were made to the way duplicate clients are detected on MassHealth imports files.

Did You Know?

Don't forget, you can hide partially available Drivers and Vehicles in the Assignments screen!

If your drivers are scheduled for specific times instead of the whole day, you have probably seen how messy the Available Drivers and Vehicles grids can get:

Check the box in the bottom right of these grids for a cleaned up view that makes it quick and easy to locate un-routed drivers and vehicles:

We'll help you with all the BiTS and pieces of our software.

We're here for you via live chat, phone, and e-mail.