The RoutingBox Academy tool has been added to help guide new users through the software. Each section contains both written guidance and a video walkthrough! This is great for helping onboard new staff at your company, as well as for customers purchasing RoutingBox Essentials - our new no-contract, self-implementation product tier.
RoutingBox Academy launches on the righthand side of the main RoutingBox window. It is organized by topic, and each subtopic contains a brief description of the feature as well as a written and video guide. When you click to expand a subtopic, the associated window will automatically open. Once you've completed each step, you can click the "I Get It!" button to track your progress.
We also added the ability to import Priority Health files for Michigan customers.
- Columns in the Dispatching and Trip Viewer screens can only be resized when the Manual Size Columns setting is checked.
- The MTM file importer has been updated to use the Appointment Time field as either the PU or the DO time based on what’s denoted in the Trip Type column.
- Fixed the placement of the Prior Authorization numbers on CMS 1500s.
Did You Know?
Don’t forget that details on multiple trips can be updated at once with Batch Changes under the Data tab in Trip Viewer.
We'll help you with all the BiTS and pieces of our software.