How to Return a Portion of a Payment to eMedNY

Sometimes you will need to return a portion of a claim’s payment to eMedNY. 

Select the Edit Claim icon Picture1.png on the claim.


1. Adjust the Units to reflect the correct amount. In this example, the base unit would change from 3 to 2. 

2. Save the claim. 

3. Change the Status to Ready to rebill the claim. When a claim that already has a payment is rebilled it will first refund the entire amount paid, then it will bill the new amount on the claim.