How to Return a Portion of a Payment to eMedNY

Sometimes you will need to return a portion of a claim’s payment to eMedNY.

1. In the Claims grid, click on the Edit Claim icon associated with the claim that requires adjustment.

2. Modify the units to reflect the correct amount for claim line and Save the changes.

3. In the Claims grid, change the Status to Ready to rebill the claim. When a claim that already has a payment is rebilled it will first refund the entire amount paid, then it will bill the new amount on the claim.